The two front-facing intelligent USB 3.0 ports amplify the functionality of
your drive by allowing you to charge and connect two external devices,
like your phone, tablet or camera—even if your computer is in off/standby
mode.

It’s easy to use your Backup Plus Desktop Drive interchangeably on PC and Mac computers—without needing to reformat. Just install the included NTFS drivers on your Mac and you’re good to go.

Your Work Is Worth an Extra Layer of Protection We know how much your digital content means. And sadly, you can lose it all in a second—from accidental file deletion and viruses to damaging malware, power surges, water damage, and more. With our latest professional line of solutions, you’ll benefit from more than exquisite drive performance—you’ll be armed with Rescue Data Recovery Services. All causes for data loss are covered. Our 90% success rate makes us industry leaders in data recovery. Expect exceptional customer service, always. Data recovery can cost thousands. With our Rescue Plan, you’re covered

• 24/7 case status tracking 
• Data can be restored within as little as two days, depending on the type of recovery
• Your data returned to you either through online cloud storage or a new drive if needed

“It brought tears to my eyes . . .”
I wanted to personally thank you for all of your kind help with my recovery case. It brought tears to my eyes when I opened my dear friend’s wedding photos and videos. Your patience as we went through the files was over and beyond what most would do!
I know sometimes work may seem like just a job, but you helped me find those precious moments of my best friend, and for that I will be forever grateful!
Misty G., San Ramon, California

WHAT HAPPENED
When Seagate Recovery Services (SRS) received the unit, it made a clicking noise similar to the sound of a card hitting a bicycle spoke. It did that for less than a minute; then it stopped. Misty had tried to plug the external drive into a USB port on her laptop but the same behavior surfaced, and she was unable to access her data.

THE ISSUE
There was severe media damage on one surface of the data platters. After further review, scarring was also discovered to be present on all platters. This meant that the chances for data recovery were limited, if we managed to
extract anything out of the drive at all.

THE RESULT
SRS was able to obtain recovery of over 75% of the data, despite the scarring on the platters. We asked the customer to review the recovery results and pick the files that were most crucial to them. Fortunately, testing showed that all critical files were intact and recoverable.

System Requirements

• Windows® 7 or higher, or Mac OS® X 10.10 or higher operating system1,2
• SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds or backwards compatible with USB 2.0 ports at USB 2.0 transfer speeds)2

What’s Included

• Seagate® Backup Plus Hub drive
• 4-foot (1.2m) USB 3.0 cable
• Seagate backup software3
• Power adapter
• Quick start guide
• NTFS driver for Mac3
• 2-year limited warranty

1 Reformatting for Mac may be required.
2 Compatibility may vary depending on user’s hardware configuration and operating system.
3 Requires Internet connection.